With more than 300 million users, Twitter is a force to be reckoned with in the social media sphere. While users utilize this service frequently, you may have some questions about whether it can be used effectively to market a business. In reality, Twitter is one of the more effective social marketing platforms available online today.
One of the major advantages of Twitter is that it encourages interaction with many different groups of people. Users have the capability to follow other users and will then receive updates from that entity’s Twitter account. In addition to individuals using the service, many businesses also create official Twitter accounts.
Businesses often use Twitter as a way to develop relationships with customers and potential customers. Twitter can be used as a way to communicate directly with consumers instead of using direct marketing methods like television advertisements or radio ads. When customers have questions, they can ask them directly through Twitter.
Twitter can also be used to send access to promotions. For example, your business could send out a link to a coupon or a special discount for customers to follow your business on Twitter. This is a way to reward customer loyalty and to potentially get more followers. As your follower count grows, it provides you with even more influence and reach in the social media arena.
Once your follower count grows, it provides you with a free way to contact them at any point. For example, some businesses have millions of followers on Twitter. This means that anytime they want to convey any type of message to these people they simply send out a tweet. By comparison, it would potentially cost an enormous amount of money in advertising to reach this same amount of people. Twitter marketing is much cheaper by comparison and can be just as effective.
Twitter also offers the ability to see what topics are trending at any one point. This also presents the opportunity to get your message out to more people. One Twitter marketing technique involves paying for a sponsored Tweet. Twitter offers the ability to get a topic in the trending topics list for a price.
If you have enough followers, it is also possible to get one of your messages out to the masses. When you put out a good message, other users can resend or retweet that message to their followers. If enough people do this, it could become a trending topic and be seen by millions. Regardless of your business model, Twitter presents an attractive opportunity for marketing a business or product.
How have you used Twitter to market your business? Do you feel that online and social media options are starting to be more profitable to your business than traditional marketing?